Getting the right NDIS supports in place with the help of a specialist support coordinator
If you’re a NDIS participant or a family member or carer of a NDIS participant and you have Level 3 Specialist Support Coordinator as part of your plan, you already know the importance of having the right team behind you.
Specialist Support Coordinators play a unique role in helping NDIS participants with complex needs access the services, supports and opportunities that can help make a real difference to daily life and working towards achieving your goals.
Whether it is connecting with the right providers, navigating multiple systems or developing a plan that evolves as your needs change, a Specialist Support Coordinator can provide guiance and help you or your loved one feel empowered.
At JP Trusted Advisor, our Specialist Support Coordinators work closely with participants, families and carers to ensure you feel informed, supported and confident as you navigate the NDIS.
Jenayah, a JP Trusted Advisor Specialist Support Coordinator, has shared how a Specialist Support Coordinator can help get the right NDIS supports in place, how she helps our clients with complex needs build the right support system and why having a Specialist Support Coordinator can help you reach your goals.
How can a Specialist Support Coordinator help you get the right NDIS supports in place?
1. By understanding your needs
“Having a well-prepared and detailed plan is key,” says Jenayah. “As a JP Trusted Advisor Specialist Support Coordinaot, I work with clients, their families and carers to tailor a plan that reflects not just a participants’ needs, but also their goals, preferences and lifestyle. The more clearly your plan reflects your situation, the better the outcomes.”
Our Specialist Support Coordinators help participants, their families and carers understand their NDIS plan - what it includes, what is possible and how it aligns with your current needs and goals. We also help you ensure your plan is used effectively and in a way that reflects your unique strengths, goals, preferences, culture and values.
A Specialist Support Coordinator can help:
Explore your unique situation - understand your goals, challenges and the supports and services that will make the biggest difference in your life.
Translate NDIS terms - plans can be lengthy and include terms that are specific to the NDIS. A Specialist Support Coordinator can help you understand what’s included in your plan, what supports and services you can access and how to make the most of your NDIS funding.
Empower and support you - ensuring your voice is heard in meetings, discussions and reviews so that your plan truly reflects your needs and goals.
More information?
‘Understanding your plan’ is a resource provided by NDIS - it provides helpful information about what is in a plan and your Support Coordinator or Specialist Support Coordinator can help you use your plan.
The key takeaway
A Specialist Support Coordinator is an advisor and guide, and we are here to help you build a plan that’s tailored to your individual and specific needs and goals. We don’t just read your plan, we help you understand it, personalise it and be a voice for what matters most to you.
How can a Specialist Support Coordinator help you build the right support system?
2. By finding the right service providers
“Not all service providers are the same,” says Jenayah. “Finding providers who are experienced in working with people with complex needs and who are the right fit for you and your family is key.”
At JP Trusted Advisor, our Specialist Support Coordinators have a large network as well as vast knowledge and experience to connect participants with providers that are highly skilled, trustworthy and experienced in working with people who need complex supports and services. We also support participants to negotiate service agreements, understand provider obligations and feel confident in their choice of service delivery.
A Specialist Support Coordinator can help:
Match you with the right providers - recommending providers who don’t just have availability in your area, but have experience with supporting your specific needs and ensuring they are a good fit.
Negotiate on your behalf - from pricing to service agreements to ensuring your needs and goals are understood.
More information?
‘Find a registered provider’ is a resource provided by NDIS - it provides helpful information about what a provider is, waitlists and sharing your plan.
The key takeaway
The right provider can make a big difference. Your Specialist Support Coordinator will help you build a support team around you that works and can help empower you to choose a provider based on experience, knowledge and the types of services provided. We help by taking our the guesswork.
How can a Specialist Support Coordinator help you reach your goals?
3. By monitoring and adjusting your services as your needs change
A participant’s needs can change. As part of a Specialist Support Coordinator’s role at JP Trusted Advisor, we regularly check and monitor how services and supports are working and make adjustments when needed.
“Your needs may change over time and your plans should be flexible,” says Jenayah. “I regularly check in with participants and their families and carers to see if the plan is still working well.”
At JP Trusted Advisor, our team develops and builds ongoing relationships with participants and their families, meeting regularly to ensure the supports in place are still the best fit.
A Specialist Support Coordinator can help:
Keep your plan aligned with your needs and goals - as your needs and goals change, your plan should too.
Adjust supports - if there’s a change in your health, family situation, needs or goals we will work with you to update your plan.
Keep your plan focused on your goals - we want to ensure you are receiving the right services and supports to help you reach your goals to help you live your life the way you choose.
More information?
‘Changing your plan’ is a resource provided by NDIS - it provides information about when and how you can request changes to your plan.
The key takeaway
A JP Trusted Advisor Specialist Support Coordinator is your long-term advisor in making sure your plan is flexible and responsive so your services and supports change with your changing needs and goals.
At JP Trusted Advisor, we believe everyone deserves to feel supported, empowered and confident on their NDIS journey. For participants with complex needs, having an experienced, knowledgeable and committed Specialist Support Coordinator can help build the right support system for you. We take the time to understand your individual needs, empower you with choice and control and ensure your plan changes as your needs and goals do.
If you have any questions, please speak to your JPTA Support Coordinator, Specialist Support Coordinator or email us.