Hi, I am Rachel.
Supporting people has always been at the heart of who I am, both personally and professionally. Before joining JP Trusted Advisor, I worked as a Support Coordinator for many years and have held various roles within the National Disability Insurance Agency (NDIA) and community space. Alongside my career, my lived experience, supporting a family member with complex disability needs has given me a deep understanding of the challenges many families face. This personal insight is what fuels my passion to advocate for clients and ensure they feel supported and empowered.
Having grown up in a family that supported my brother through complexities of the NDIS, is what inspired me to turn that experience into a career. Watching how with the right support, or the absence of it, it can completely change someone’s quality of life. I love being able to help others, ensuring people are respected, supported and not left behind.
As a JP Trusted Advisor Support Coordinator, I help our clients navigate the NDIS and connect them with the right supports to help them live their best life. My areas of expertise include supporting people with complex needs, advocacy and empowerment, crisis management and building strong community and provider networks. I also value culturally sensitive and person-centred support and I place a strong focus on ensuring families and carers feel informed and supported throughout their journey.
JP Trusted Advisor - Support Coordinator
“I approach every client with respect and empathy, ensuring they feel heard, seen and valued. My goal is to support people in having a voice and living the life they choose on their terms.”
I am with my clients every step of the way. Their happiness and wellbeing are my priority. Making sure they’re connected with the right services and supports is not just my job, it’s something I take pride in. When they succeed, I succeed and knowing I can make a real difference in someone’s life, as well as helping individuals find the right supports and watching them thrive brings me a great sense of joy.
I was drawn to JP Trusted Advisor because of the expertise, knowledge and collaborative spirit of the team. Being part of a group and surrounded by like-minded professionals who genuinely care makes all the difference and it’s the kind of environment where I know I can continue to grow while making a meaningful contribution.
I want clients and families to know I am approachable, hardworking, professional and bring warmth to every interaction. And, I will always go the extra mile to ensure they feel supported and we’ll probably share a few laughs along the way too!
Outside of work, I love spending time with my two dogs, Charlie and Lola, being outdoors and going for walks and catching up with family and friends. Whether it’s relaxing or socialising, I enjoy making the most of life’s moments.
Our team.
We are a group of experienced and compassionate professionals who are dedicated to supporting you on your NDIS journey and making a real difference to the lives of NDIS participants and their families. With extensive experience in support coordination, specialist support coordination and providing consultancy services, we are here to help guide you and provide personalised support.
Would you like to join our team?
Our services.
Support Coordination
Our support coordinators are here to help you understand, manage and make the most of your NDIS plan.
Specialist Support Coordination
Our specialist support coordinators offer a higher level of assistance to NDIS participants with complex needs.
Consultancy Services
We offer individualised consultations to assist you with your NDIS application or help you implement your plan. We also work in collaboration with organisations to support teams to equip you with the knowledge, training and strategies to effectively support participants and their families.